Another great option offered by WebMechanix.Net is our Technical Support options.  These options vary from general internet questions to installing new hardware on your existing system to help with your own webpage.  If you have some questions about getting connected, optimal system performance, optimal modem performance, internet browser usage/configuration, email usage/configuration, general software installation, & general hardware installation then we have your answer.  It all depends on your needs & our available knowledge. 

If we can not answer your question, we can at least direct you in the right direction on getting your problem solved! What we offer is our expierence!  Expierenced call center technical support analysts available to help you with your desktop needs.  Need help getting a system built?  Let us direct you to the right sources for a fair price for good components (remember: you get what you pay for!) or help you get it put together. 

You can get this support in a mutiple of fashions:

  • Email

    • Fairly obvious, email is not going to get your solution to your problem immediately, but if you have a nagging problem that you would like an answer to, drop us a line.  Within 24 hours, we will respond with instructions, a fix, or with contact information to the answer.
     
  • Phone

    • Need a problem solved fairly quickly, give us a call!  With years of expierence over the phone solving problems, we have the knowledge to get the information we need to get that problem knocked out!
     
  • MessageBoard (COMING SOON!)

    • A source of solutions for your problems & several others!  What you would get is a password to access the "Solutions Board" from the web & browse the fixes we have posted up in response to other clients problems!  When this goes online, this will probably be the quickest solution to documented problems listed so that you can easily find them.  When you have a problem, post a message to the board & we will repond with a solution.  When your problem is solved, you will be able to return to the page to refer to the solution at any time. 

    Also listed on the board will be other clients problems & the resolutions to those problems.  So, if you have a registered password, then you will be able to access the site at any given time.  If you have any questions, please feel free to ask us!
     

  • Direct

    • We will show up at your door with tools in hand to get your problem solved.  Having skills in keeping our own personal computers in tip-top working order & udpated, we can apply those skills to your PC.  Getting your new OS installed, your new piece of hardware/software, or whatever your needs!  CALL US!
Now, as much as we would like to, we can NOT guarantee that we are capable of solving all of your problems.  What we offer is a general fix-it capabilities & problem solving skills.  Consider this:
You would not...
  ...hire a Nolan Ryan to pitch for a little league!
  ...use dynamite for a mousetrap!
  ...go deer hunting with a tank!
  ...pay a surgeon to paint your house!
  ...pay an accountant to do your taxes for you, an accountant!
  ...rent a helicopter to go next door! 
DO NOT PAY THE BIG LEAGUE BUCKS FOR A MINOR LEAGUE PROBLEM!
It is called "overkill".  We have the skills to do the same thing the expensive technicians would charge you twice the amount or more!  But, on the same token, there are going to be problems out of our league.  If we encounter that, we will tell you up front & help you get on the right track to getting your problem solved because we have nothing to hide! 


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